Customer retention is more than just a metric; it’s a cornerstone of business longevity. For B2B tech and engineering service providers, retaining clients and mitigating churn are essential for sustainable growth. This week in our "Top 10 Challenges" series, we’re spotlighting customer retention and providing actionable insights to keep your customers loyal, satisfied, and engaged.
Attracting and retaining top talent has never been more critical—or more challenging—than in today's labor market. From skyrocketing voluntary turnover costs to increasingly discerning job seekers prioritizing quality of life, businesses are under immense pressure to rethink traditional HR functions.
