Attracting and retaining top talent has never been more critical—or more challenging—than in today's labor market. From skyrocketing voluntary turnover costs to increasingly discerning job seekers prioritizing quality of life, businesses are under immense pressure to rethink traditional HR functions.
In my experience, companies that don’t know who they are culturally, what they want from their people, or know why they’re having problems with unmet goals, will come up with a lot of reasons to be displeased with what they have. You may be saying to yourself, “Business owners and managers always know what they want – they want to sell their products or services.” Or more specifically, they want to sell more of their products and services. But at what expense?
